Learn how Kola works

A quick guide to ordering on WhatsApp and managing your business from the merchant dashboard.

For customers & merchants

Get started on WhatsApp

1

Message the bot

Send "hi" or tap a shop link to start.

2

Browse & order

Pick items, set quantity, share your address.

3

Pay instantly

Card, transfer, or USSD, all in chat.

4

Track your order

Get live status updates via WhatsApp.

New here? Start with onboarding

Set up your shop in ~10 minutes

For merchants

Manage everything from your dashboard

Orders

Accept, dispatch, deliver, or decline orders in one place.

Products

Add products with photos, prices, variants, and categories.

Money

Track earnings, cash out to your bank, download statements.

My shop

Customize colors, hours, delivery modes, and featured items.

Customers

View purchase history and send broadcast messages.

Insights

Sales trends, best sellers, peak hours, repeat rate.

Open merchant dashboard

Manage your shop, orders, and earnings

Start selling in minutes