All features

Orders & Delivery

From order placed to delivered.

Keep every order in one place, arrange delivery, and keep your customers updated from the moment they pay until their order arrives.

Order tracking and delivery management interface

Everything you need to manage delivery

Manage every order

See new, paid, processing, and completed orders from one dashboard.

Get delivery quotes

See available delivery options and costs before arranging a delivery.

Book a rider

Arrange delivery for your orders without leaving your Merchant App.

Track deliveries

Follow orders as they move from pickup to delivery.

Share tracking with customers

Give customers a tracking link so they can check their delivery status themselves.

Pickup or delivery

Let customers choose whether they want their order delivered or picked up.

Handle refunds

Manage refunds when an order needs to be cancelled or a customer needs their money back.

Common questions

Yes. Orders from your online store and WhatsApp arrive in the same dashboard so you can manage everything from one place.
Kola connects you with delivery partners. You get quotes, book a rider, and share tracking updates with your customers automatically.
Yes. You can offer both delivery and pickup. Customers choose their preferred option at checkout.

Ready to start selling online?

Create your store, share it with your customers, and start taking orders today.

Kola merchant dashboard